Acceptance of Terms
By accessing candmcoaching.com or using any service provided by C&M Coaching, you agree to these Terms of Service. If you do not agree, do not use the site or our services.
Our Services
C&M Coaching provides phone-training, call-evaluation, and related coaching services to automotive dealerships, finance companies, collections teams, and similar organizations. Specific deliverables, pricing, and timelines are described in the proposal or agreement you sign with us.
SMS Messaging Program
If you provide your phone number and check the SMS-consent box on any of our forms, you are opting in to receive text messages from C&M Coaching. The following terms apply:
- Program description: account, transactional, and marketing communications related to your inquiry and the services you request.
- Message frequency: varies. You may receive messages in direct response to your inquiry plus periodic follow-ups.
- Costs: Message and data rates may apply per your carrier plan. C&M Coaching does not charge for the messages themselves.
- Opt-out: Reply STOP to any message to unsubscribe. You will receive a confirmation, then no further marketing messages.
- Help: Reply HELP or contact info@candmcoaching.com or 877-900-9461.
- Carriers: Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy: Your phone number and opt-in status are governed by our Privacy Policy and are not shared with third parties for their own marketing.
Acceptable Use
You agree not to misuse the site, including attempting to gain unauthorized access, interfering with operation, submitting false information through our forms, or using our services to violate any law.
Intellectual Property
All content on this site — including training materials, scripts, recordings, podcast content, copy, and branding — is owned by C&M Coaching or used with permission. You may not reproduce, redistribute, or use it without written authorization, except as expressly permitted under a service agreement with us.
Disclaimers
Our services are designed to improve phone-call performance, but specific results vary by team, market, and execution. We do not guarantee revenue outcomes. The site is provided "as is" without warranties of any kind, express or implied, to the extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, C&M Coaching is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or services. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.
Changes
We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.
Contact
Questions about these terms? Email info@candmcoaching.com or call 877-900-9461. C&M Coaching is based in Elkhorn, Wisconsin.